These are some symptoms that may be caused by the memory module(s). Other components may also cause these same symptoms, check the general diagnosis page for more information. |
Symptom |
Check |
When I turn it on...
It just beeps |
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Check that the memory module is properly seated in the slot.
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Make sure the memory module is installed in the first bank (often labeled "Slot 0")
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If you have more than one module, try removing all but one, put that module in the first bank (often labeled "Bank 0") and restart the system - If it still doesn't work, swap in another memory module for the first one.
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If your system uses memory banks, memory must be installed in matching pairs.
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The contacts on the memory module or the slot may need cleaning or worse, they have corroded.
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Check your BIOS settings.
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The memory may be bad.
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The slot may be bad.
|
When I turn it on...
It starts up but never loads the operating system |
When I turn it on...
It freezes BEFORE the operating system starts loading |
| The computer reports a memory error |
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| The computer doesn't recognize all of the installed memory |
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Compatability issues can prevent memory from being recognized. Use only manufacturer recommended memory.
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Your motherboard or operating system may only recognize a certain amount of memory which has been exceeded with the newly installed memory.
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| I installed new memory and it doesn't work | In addition to all of the above, consider these things:
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Compatability issues can prevent memory from being recognized. Use only manufacturer recommended memory.
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Turn off the PC and check that it is properly installed.
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Turn off the PC and check that the memory is installed in the correct slot.
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The memory may not be compatible with existing memory. Remove all but the newly installed memory and test the PC.
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