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How To Diagnose Keyboard Problem

The keyboard is a fairly standardized component and not prone to many problems. Repair is not really practical, replacement is typically the best option. However, some keyboard problems can be fixed.


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The key repeats too fast (or slow) I try to type one letter and it types several

  • The character repeat rate or delay is set too fast. Go to the Windows control panel and click on "Keyboard" to change the settings.

The PC beeps or gives me a "Keyboard Error" message

  • Turn off the PC and check that the keyboard connector is securely plugged into the back of the PC.

  • Make sure the keyboard is not plugged into the mouse port.

  • If you are using a USB keyboard, make sure USB is enabled in BIOS and in Windows.

  • Check that none of the keys are stuck or being held down.

The keys are sticking

  • Turn the keyboard upside down and shake it vigorously to dislodge any dust or debris.

  • Try removing the key by using a paper clip as a lever to pop it off. Check for debris or other cause of sticking, clean with a cotton swab.

  • With the key off, make sure any spring or mechanical parts are properly positioned to support the key.

The keyboard or keys are dirty

  • A damp rag can be used to wipe down the keyboard and keys.

  • A cotton swap moistened with rubbing alcohol can be used to get into small spaces or to scrub away grime.

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