Washing Machine Diagnostic & Repair Guide: Free On-line Troubleshooting and Repair

Symptom	Check Click on underlined items for further information
Washer does not work and makes no noise	Check that the washer is plugged in securely Check the circuit breaker or fuse box Test the outlet for current Check that the water supply valves are turned on Inspect the filter screens Test for overheating Test the water level switch Test the timer control Test the lid switch Test the water inlet valve Inspect the water pump Test the centrifugal switch Test the motor
Washer does not work but it does make noise	Check that the water supply valves are turned on Inspect the filter screens Test for overheating Inspect the water pump Test the water inlet valve Test the motor
No water is entering the wash tub or no hot water or no cold water	Check that the water supply valves are turned on Inspect the water supply hoses for kinks Check the filter screens Test the water level switch Test the water temperature switch Test the timer control Test the water inlet valve
The water fills the wash tub too slowly	Check that the water valves are turned on full Check the water pressure at the tap Check the filter screens Test the water inlet valve
The tub does not fill with enough water	Test the water level switch Check that the drain hose is positioned roughly as high as the top of the inner tub
The water overflows the wash tub	Test the timer control Test the water level switch Inspect the air tube for damage Test the water inlet valve
Water drains out during the wash or rinse cycle	Check the drain control lever Test the drain control coils Check the cam bar Test the timer control
Water drains out while it is filling	Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches. The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.. Check the drain control lever Test the drain control coils Check the cam bar
Water drips into the wash tub when the washer is off	Replace the water inlet valve
Water does not drain out of the wash tub	Inspect the drain hose for kinks Test the timer control Test the lid switch (some models) Inspect the water pump Inspect the drive belt (belt drive only) Inspect the motor coupler
Water is leaking onto the ground	Inspect the water supply connections Inspect the drain hose Inspect the water pump Inspect outer tub for cracks or corrosion Inspect the tub seal Inspect the tub bearing
Agitator does not move	Test the lid switch Inspect the motor coupler Inspect the drive belt (belt drive only) Inspect under the washer for soot (clutch) Test the motor Inspect the pulley Test the transmission Inspect the agitator Inspect the pump coupling Test the water level switch
Agitator movement is weak or moves in only one direction	Inspect the agitator Inspect the motor coupler Inspect the drive belt (belt drive only) Inspect under the washer for soot (clutch) Test the motor Inspect the pulley Test the transmission Inspect the pump coupling
Drum does not spin	Test the lid switch Test the timer control Test the centrifugal switch Test the water level switch Inspect the motor coupler Inspect the drive belt (belt drive only) Inspect under the washer for soot (clutch) Test the motor Inspect the pulley Test the transmission
Clothes are too wet after spin cycle	This may be a spin problem or a drain problem Drain: Make sure the drain line is clear Check the drain hose for a partial blockage Inspect the water pump Spin: Test the lid switch Test the timer control Test the centrifugal switch Test the water level switch Inspect the motor coupler Inspect the drive belt (belt drive only) Inspect under the washer for soot (clutch) Test the motor Inspect the pulley Test the transmission
Burning or electrical smell	Unplug the washer Locate the source of the odor then read the instructions in the related section
Foul or stale odor coming from washer or clothes	Check that the drain line is clear Check the drain hose for kinks or blockages Check pump for blockages Check for build up of soap in the outer tub Check for article of clothing stuck in the outer tub
Noisy or vibrates too much	General tips Balance the load Level the machine Inspect the water pump for a blockage Inspect the coupling Inspect the transmission Adjust the drive belt tension Check the motor bearings Check the drum brakes
Goes out of balance too often	General tips Balance the load Level the machine Inspect the water pump
Clothing is damaged	Inspect agitator for cracks or rough spots Inspect for rust spots

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