|
Symptom |
Check
Click on underlined items for further information |
Washer does not work
and makes no noise |
|
Washer does not work
but it does make noise |
|
|
No water is entering the wash tub or no hot water
or no cold water |
|
The water fills the wash
tub too slowly |
|
The tub does not fill
with enough water |
- Test the water
level switch
- Check that the drain hose is positioned roughly
as high as the top of the inner tub
|
The water overflows the
wash tub |
|
Water drains out during
the wash or rinse cycle |
- Check the drain control lever
- Test the drain control coils
- Check the cam bar
- Test the timer control
|
Wrong temperature of water is used |
- Water supply hoses may be reversed
- Hot or cold water supply valve may be turned off
- Water supply hose may be kinked
- Check water inlet valve
|
Water drains
out while it is filling |
- Check the drain hose, it should be at least
as high as the top of the wash tub, about 38 inches.
- The drain hose must sit loosely in the house
drain. Do not seal the air gap around the drain hose or a
siphon will occur.
- Check the drain control lever
- Test the drain control coils
- Check the cam bar
|
Water drips into the
wash tub when the washer is off |
|
| Water does not drain
out of the wash tub |
|
Water is leaking onto
the ground |
- Inspect the water supply connections
- Inspect the drain hose
- Inspect the water
pump
- Inspect outer tub for cracks or corrosion
- Inspect the tub seal
- Inspect the tub bearing
|
|
Agitator does not move |
|
|
Agitator movement is weak or moves in only one
direction |
- Inspect the agitator
- Inspect the motor
coupler
- Inspect the drive belt (belt drive only)
- Inspect under the washer for soot (clutch)
- Test the motor
- Inspect the pulley
- Test the transmission
- Inspect the pump coupling
|
|
Drum does not spin |
- Test the lid
switch
- Test the timer control
- Test the centrifugal switch
- Test the water
level switch
- Inspect the motor
coupler
- Inspect the drive belt (belt drive only)
- Inspect under the washer for soot (clutch)
- Test the motor
- Inspect the pulley
- Test the transmission
|
Clothes
are too wet after spin cycle |
This may be a spin problem or a drain problem
Drain:
- Make sure the drain line is clear
- Check the drain hose for a partial blockage
- Inspect the water
pump
Spin:
- Test the lid
switch
- Test the timer control
- Test the centrifugal switch
- Test the water
level switch
- Inspect the motor
coupler
- Inspect the drive belt (belt drive only)
- Inspect under the washer for soot (clutch)
- Test the motor
- Inspect the pulley
- Test the transmission
|
Cycle does not advance |
- If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
- If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced
- If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve
|
Burning or electrical smell |
- Unplug the washer
- Locate the source of the odor then read the instructions in the related section
|
Foul or stale odor coming from washer or clothes |
- Check that the drain line is clear
- Check the drain hose for kinks or blockages
- Check pump for blockages
- Check for build up of soap in the outer tub
- Check for article of clothing stuck in the outer tub
|
Noisy or vibrates too
much |
- General
tips
- Balance the load
- Level
the machine
- Inspect the water pump for a blockage
- Inspect the coupling
- Inspect the transmission
- Adjust the drive belt tension
- Check the motor bearings
- Check the drum brakes
|
Goes out of balance too
often |
|
Clothing is damaged |
- Inspect agitator for cracks or rough spots
- Inspect for rust spots
|