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Caution:
Please read our safety
information before attempting any testing or repairs.
Before inspecting the ejector gear, unplug
the freezer to avoid an electrical shock hazard.
There are two types of ice makers, those in which
all of the parts can be individually replaced and those in which
some of the parts are clustered together into a control module.
To determine which model you have remove the outer face plate.
If there is knob, pull it off first, then pry off the face plate
with a small screwdriver.
Modular units have holes in the module's face
plate for test probes. If you see several holes, each marked with
a letter, it is a modular unit. The gears are enclosed and cannot
be inspected. If the module sounds as though it is operating or
you you can see that the ejector blade moves but stops when it
presses against the ice, then the gear may be worn and the control
module must be replaced. Click on this link for instructions on
replacing the control module.
Component units, like the one shown below, can
be identified by their exposed gears and lack of holes for test
probes.

There are two exposed gears which mesh together.
If either of the gears are worn, then they may fail to turn the
ejector cam which ultimately pushes the ice out from the ice mold.
Inspect those gears for cracks, worn or missing teeth. If the tops of
the teeth are rounded or you observe "shavings', the gears
may need to be replaced.
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